Product Knowledge Officer

Trenker

Product Knowledge Officer

Trenker

Nivelles, Belgium

Job brief

Trenker is looking for a Product Knowledge Officer to gather, assemble, manage and communicate knowledge and expertise on its medicinal products, food supplements and medical devices.

The Product knowledge Officer’s responsibilities include the ownership of a centralized knowledge database to be shared throughout all departments and projects. For this role, you will work closely with our Marketing & Sales departments as well as with the Regulatory department to identify challenges they face on-the-job. You will recommend ways to increase productivity. Ultimately, a goal will be to set up a training process and ensure the good transmission of the wisdom, help to increase the overall performance of our sales teams and ensure they have the skills to achieve their goals.

The Product Knowledge Officer is also the single point of contact at Trenker for any scientific question concerning Trenker’s products.

Trenker is a main actor of the sector in Belgium, with a warm but professional culture. Trenker has placed some of its products in the top of the Belgium market and is moving forward every day, including on some other confirmed markets and is investing on a worldwide extension. Its middle-company-size is a perfect situation to provide a strong situation to workers along with flexible and attractive return to their value. We attract talents with our original and grateful salary package.

Responsibilities

  • Contribute to draw and plan the “Knowledge project”. Set up suitable tools or systems to carry the project(s);
  • Create a Knowledge database of Trenker’s products. Ensure the centralization of the knowledge and information;
  • Collect, review or create all necessary elements:
    • Studies related to competing products;
    • Questions/product information;
    • Write (introductory) scientific texts of catalogues or other marketing material;
    • Write procedures related to medical information;
    • Publications of medicinal products in accordance with the concerned PIL and SPC (website, advertising, fact sheets, etc. ...) in collaboration with marketing and under the supervision of the RIP;
    • Publications of food supplements in accordance with the current regulatory guidelines (website, advertising, fact sheets, etc ...) in collaboration with marketing and RA department.
  • Check of packaging material documents before printing;
  • Check of update of Trenker’s siteweb;
  • Contribute to create a Learning-cell within the company;
  • Produce educational material (e.g. courses and presentation of products);
  • Create, update and maintain the training material;
  • Training of internal workers (e.g. salespeople) in close collaboration with Human Resources dept.;
  • Organize seminars and give presentations adapted to the type of public;
  • Conduct skills gap analyses to identify areas of improvement.

Requirements

  • Scientific background required;
  • Fluently Dutch and French speaker;
  • Good understanding of product’s related publications/clinical studies/documentation;
  • Able to summarise publications/clinical studies and create summary or graphics of the results;
  • Solid communication and presentation abilities:
    • a well-spoken person;
    • able to motivate and convince in a passioned way;
    • showing a strong will to share the knowledge and the passion to various kind of publics (e.g. specialists, doctors, pharmacist, patients etc.).
  • Be pro-active and prompt to enhance things;
  • Actively participate in the internal projects (mainly with Marketing, Sales and Regulatory Affairs);
  • Excellent organizational skills;
  • Ability to manage a full training cycle;
  • Meticulous/eye for detail/well-organised.

Additional skills

  • Proven work experience on Product knowledge or as a Sales Trainer or similar role;
  • Additional certification in training is a plus;
  • Experience in a marketing/sales position is a plus.

Our offer

  • A dynamic SME work environment with enthusiastic and talented colleagues;
  • A competitive salary and benefits package : meal vouchers, hospitalization insurance, group insurance.

If you’re interested in joining us, please send your resume with motivation to ellen.desmul@trenker.be.

Don't forget to mention EuroScienceJobs when applying.

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© EuroJobsites 2020

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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